Specializing In Highly-Responsive IT Support, Consulting
And Managed IT Services For Manufacturing
Businesses In Greater Orlando

  • Technicians answer the phones 24/7.
  • Technicians work pro-actively 24/7 to keep your servers running 24/7.
  • Security Professionals monitor your equipment 24/7 to keep you secure.
  • Ascend works while you sleep to keep your systems Running, Secure, Productive.
  • We hate downtime as much as you do.
  • Ascend makes your employees more productive.
  • ONE MILLION DOLLAR Ransomware Guarantee.
  • 100% Satisfaction Guarantee.
  • Providing technical services to Central Florida for two decades.

John Kramer

Call Us Today At 407-207-6538

6 Reasons to Choose Ascend IT Solutions to Support Your Computer Network


Ascend’s Certified Technicians answer all phone calls within 5 rings and immediately begin working on your problem – Our technicians can quickly remote into your and equipment immediately start working on your problem while you’re on the phone with them.


Ascend Increases Employee Productivity and Satisfaction – Computer problems slow down your employees and create frustration. Improving the tools your employees use also improves their sense of value and moral.


Ascend Supports Both On-Premise and Cloud Solutions – Sometimes Cloud Solutions are your best option. Sometimes not. Your business’ unique needs dictate proposed solutions, not the gross profit of one solution over another.


Ascend knows IT Networks and Computer Systems – Ascend has been building hardware solutions and partnering with global leaders like Intel, Cisco, Dell, for over 20 years. Ascend provides infrastructure solutions that are best in class resulting greater security, reliability, and performance resulting in high reliability and lower total cost of ownership.


With Ascend, you Pay for Uptime, not Hours – Ascend charges a flat monthly fee for unlimited Help Desk support and 24/7 pro-active monitoring and maintenance of your computers, servers, and network. Your goal is zero downtime. Ascend’s goal is to pro-actively eliminate costly issues that cause downtime. Our goals are aligned with your goals since your pain is our pain. We only win when you win.


Ascend supports all small business technology Hardware & software selection and purchase, network design and implementation, cybersecurity, VoIP, databases, custom software development, web application development, application integration, business process automation. We solve all manner of technical problems.

See what other business owners are saying about us…

Best Support Team, Right Price, Worry Free

Ascend IT Solutions provides excellent technical support and great IT planning recommendations. Their excellent support team is only a phone call or an email away, ready to solve any technical challenges in real time.

I rarely worry about the IT infrastructure or systems that Ascend supports. All this gives us the freedom and ability to focus on addressing the business needs.

They are the best support team you can have at the right price.

Shahin Sazej Shahin Sazej CIO / Managing Member
KJM Capital LLC

Quick Response, Listens, Solves Issues

As a small company with 7 employees, when we run into IT issues Ascend IT Solutions quickly resolves the issue. John and his team go above and beyond by giving us advice on how to improve our email marketing. We find that for the cost and overall experience Ascend out does every other provider.

If you need a company that listens and solves issues, look no further than Ascend IT Solutions.

Candice Hume Candice Hume Chief Operating Officer
Engage Driver Solutions, LLC

Quick to Reply, Highly Recommend

With Ascend IT Solutions as a partner, we feel confident that our website is secure and up to date. If we have special projects, we know that Ascend IT is ready to help and always quick to respond to our requests.

Ascend IT absolutely keeps us in tip-top shape. John is quick to reply to emails if I have a question or problem. He thoughtfully works through ideas I have on more than one occasion, either offering (after research) a good way to implement them or explaining to me why it might not be the best solution for our needs.

We work together to create a special section for our annual report each year. John is most helpful with the design and layout, and in getting the changes or new section done quickly. We’ve worked with Ascend IT since 2015 and we highly recommend them.

Janet de Guehery Communications & Marketing Manager
Florida Community Loan Fund

Not Ready To Call Us Just Yet?

If so, we would at least like to give you a copy of our recently published report, The Orlando Metro Manufacturer Owners’ Guide to IT Support Services and Fees

What You Should Expect To Pay For IT Support For Your Small Business (And How To Get Exactly What You Need Without Unnecessary Extras, Hidden Fees And Bloated Contracts)

Simply fill out the form here and download your copy today!

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Free Copy Now